FAQ's

I am not very good with the computer. Can you help me with custom artwork when I order chocolates from your site?
I am not very good with the computer. Can you help me with custom artwork when I order chocolates from your site?
 
What chocolate is used to create your products?
Only the finest Belgian chocolate is used for almost all our products.
 
How long will it take for me to receive my order?
All standard and non-personalized products are shipped within 3 days of us receiving your order. For custom orders, it will take a maximum of 2 weeks for the order to be ready.
 
How do I know the chocolates won't get spoilt? Do I need to refrigerate them?
Our chocolate items have a long shelf life of between 8 months and one year. All you need to do is to keep them at room temperature that does not exceed 74°, and away from heat and direct sunlight. Do not refrigerate the chocolate items.
 
Do you use Kosher chocolate?
Absolutely. All our chocolate items are OU-D certified Kosher dairy products. Parve chocolate is also available with us on request for some items.
 
How do I pay for my order?
You will need to pay for online orders using your credit card. For orders above $250, we accept purchase orders as well.
 
Can you ensure that the chocolate does not melt?
We make sure that our items do not melt during shipping, even in the warmest months. We pack all orders in insulated boxes and gel ice packs to keep them cold till they reach your doorstep.
 
How do I send you the artwork I want for my customized chocolates?
Simply email your artwork to design@chocolatefavorsworld.com or mail us at:

Mailing Address:
Deligance Chocolates
24915 Garnet Shadow Ln
Katy, TX 77494